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Privacy Policy

This Privacy Statement describes how MedStirs “we”, “our” or “us”) collects, uses, and discloses your Protected Health Information (PHI), as well as your rights and choices regarding your PHI. We are committed to protecting your privacy and ensuring compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

Collection and Use of Protected Health Information (PHI)
We may collect PHI directly from you, through our website, applications, and services, or from healthcare providers, health plans, or other third-party partners. We collect and use PHI for various purposes, such as:

  • Providing and managing our healthcare services;
  • Communicating with you and responding to your inquiries;
  • Billing for services and verifying insurance coverage;
  • Conducting quality and patient satisfaction surveys;
  • Fulfilling legal and regulatory requirements.

Disclosure of PHI
We will only disclose your PHI when permitted or required by law. This may include disclosures to:

  • Healthcare providers involved in your care;
  • Public health authorities, in situations of public health emergencies;
  • Legal, compliance, and law enforcement officials, as required by law;
  • Business associates who need the information to perform services for us, under contracts that require them to appropriately safeguard your information.

Your Rights Regarding Your PHI
Under HIPAA, you have certain rights with respect to your PHI. These include:

  • The right to request restrictions on certain uses and disclosures of your PHI;
  • The right to receive confidential communications;
  • The right to inspect and copy your PHI;
  • The right to request amendments to your PHI;
  • The right to receive an accounting of disclosures of your PHI;
  • The right to obtain a paper copy of this notice upon request.

Security Measures
We use appropriate technical, administrative, and physical safeguards to protect your PHI. These measures are designed to ensure the integrity, confidentiality, and availability of any PHI we collect, use, and disclose.

Affiliated Pharmacies
Precision Compounding Pharmacy
Precisioncompoundingpharmacy.net

Contact information
1000 Town Center Dr Suite 520M Oxnard Ca 93036

Changes to This Privacy Statement
We may change this Privacy Statement from time to time. If we make changes, we will notify you by revising the date at the top of the statement and, in some cases, we may provide additional notice.

File a complaint if you feel your rights are violated

  • You can complain if you feel we have violated your rights by contacting us using the information on the back page.
  • You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696- 6775, or visiting www.hhs.gov/ocr/privacy/hipaa/ complaints/.
  • We will not retaliate against you for filing a complaint.

Contact Us

If you have any questions about this Privacy Statement or our privacy practices, please contact our Privacy Officer at:

1000 Town Center Dr Suite 520M Oxnard Ca 93036

By using our services, you acknowledge and agree to the practices described in this Privacy Statement.

This Privacy Statement is effective as of 5/01/2023

Frequently Asked Questions

MedStirs is a leading telemedicine company with licensed medical professionals across all 50 states. We specialize in convenient online wellness treatments, including weight loss, testosterone therapy, insomnia care, sexual health solutions, and more. Our advanced blood panels provide an in-depth analysis that goes beyond standard medical blood work, delivering personalized insights to optimize your health.

MedStirs is available to everyone, regardless of gender. To use our services, you must meet the following criteria:

  • Be 18 years or older.
  • Be a resident of, or physically located in, one of the 50 states where we operate.
  • Have a demonstrated medical need for treatment. For certain conditions (such as hormone therapy), this may require recent lab results. If you need diagnostic lab work, we’ve got you covered.
  • Our Treatments
    Our streamlined process is simple and accessible from your computer or mobile device. Here’s how it works:

    1. Select and purchase the treatment you need.
    2. Complete a quick online intake form.
    3. Have a consultation with a licensed doctor.
    4. Receive your medication, delivered straight to your door.

    Our Advanced Blood Panels
    Our advanced blood protocols begin with an at-home blood draw and a comprehensive analysis conducted by top laboratories in the United States. Based on your unique results, our expert clinicians will design a personalized Custom Supplement Protocol (CSP) tailored to meet your specific health needs and goals.

Lab testing may be required before your provider prescribes GLP-1 medication, depending on your initial consultation. If needed, the required tests include:

  • Comprehensive Metabolic Panel (CMP)
  • Hemoglobin A1c
  • Thyroid-Stimulating Hormone (TSH)
  • Lipid Panel

If lab work is necessary, we will provide a requisition form during your consultation. In some cases, these labs may need to be repeated periodically to monitor how your body is responding to the treatment.

If you are not eligible for treatment, we will promptly refund your payment to the card on file within 12-24 hours.

Yes, your information is completely safe, confidential, and secure. We do not sell or share your data with third-party companies or service providers.

You can cancel your treatment plan at any time through our website—it's that simple.

[Verify Cancellation Policy HERE]

For Advanced Blood Panels:
Please note that blood draws and laboratory testing analysis are non-refundable.

© 2025 MedStirs

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WHAT OUR DOCTORS PRESCRIBE

Tirzepatide Weight Loss

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