Terms and Conditions

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MedStirs Terms and Conditions (DBA: MedStirs ) Last Revised: September 19th, 2022 (v 1.0.2)

URGENT MEDICAL CONDITIONS ARE NOT COVERED BY OUR SERVICE. FOR IMMEDIATE MEDICAL ATTENTION, CONTACT YOUR LOCAL EMERGENCY SERVICES OR CALL 911.

Agreement to Terms and Conditions

By selecting “I Agree”, ticking an associated checkbox, or utilizing our services (as described below), you affirm that you have read, comprehended, and consented to these terms. If you disagree or don’t understand these terms, you are not authorized to access or use these services. If someone accepts these terms on your behalf, you authorize that individual to act as your agent.

Mandatory Arbitration Clause: You consent to resolve any disagreements between us (comprising the company and our agents, employees, officers, shareholders, etc.), or between you and associated entities, through individual, binding arbitration. You waive the right to a jury trial or to join a class action lawsuit, as detailed further in this document.

The terms in this Agreement may be updated in response to legal obligations, business needs, or changes in the competitive landscape.
MedStirs and/or its affiliated companies (“MedStirs”, “us”, or “we”) own and manage websites, including www.medstirs.com (“Platform”). Your access to and use of the Platform and affiliated services (“Service”) is governed by this Agreement (“Terms and Conditions”).

Be sure to read this Agreement carefully. It outlines essential details about the Service you’re consenting to use. The terms “you”, “your”, and similar phrases refer to users of the Service.

Consent for Telehealth Services

Telehealth employs electronic communications for remote healthcare delivery. While beneficial, it also carries potential risks. Telehealth is not a comprehensive alternative to in-person healthcare. By engaging in our telehealth services, you agree that MedStirs is a third-party beneficiary of your Medical Consent form and can enforce it against you.

Usage by Minors Prohibited

Our Service is not designed for individuals under the age of 18; such individuals are forbidden from using our services, except to read this Agreement.

Your Relationship with Us

We offer products and services from us and third-party providers, pharmacies, diagnostic labs, and other vendors through our Service. Payment and service terms are covered in this Agreement, to which these entities are third-party beneficiaries.

No Healthcare Relationship

MedStirs doesn’t influence or control any healthcare practices. By using our Service, you acknowledge that you may enter into a patient-provider relationship with third-party providers, but not with us.

No Pharmacy Relationship

MedStirs is not a pharmacy, nor do we control such services. By using the Service, you understand that you might establish a relationship with a pharmacy and consent to them accessing your prescription records as mandated by law.

Messaging Consent

You consent to receiving messages from MedStirs and affiliated entities about your treatment. We are not responsible for the security or content of these messages.

Consent to Pay for Services

MedStirs is not a participant in healthcare or insurance programs. You agree to pay for the Services on a cash-only basis, and you alone are financially responsible for all related costs.

Subscription Billing Agreement

Our services operate on a subscription model. You may cancel your subscription by emailing support@medstirs.com, and any outstanding invoices will be charged to your payment method.

Billing Bundling Agreement

Charges will be bundled into a single subscription fee for select services, including Detailed invoices are available upon request.

Prescription-Only Services

Some services require a valid prescription, and payment does not guarantee receipt of prescription medication. If you opt for an affiliated pharmacy, the associated costs will be included in your Charges.

Disclaimer

FDA-approved medications like Saxenda®, Victoza®, Wegovy®, and Ozempic® are proprietary to Novo Nordisk™, while Mounjaro™ and Zepbound are products of Eli Lilly and Company™. This website is not associated with or endorsed by these companies or their products. We do not supply these medications. Individuals interested in these products should consult their licensed healthcare provider or pharmacist.

Risks and Disclosures

By using our Service, you assume all risks and responsibilities related to your healthcare and medications.

Arbitration and Mediation

Any disputes will first be mediated and then arbitrated, as overseen by the American Arbitration Association.

Class-Action Waiver

You relinquish your right to engage in class actions or group arbitrations against us.

Severability

Invalid or unenforceable provisions do not affect the validity of the remaining terms.

Assignment

MedStirs may transfer this Agreement to a third party without requiring additional consent from you.

Governing Law

This Agreement is governed by Delaware state law, and you consent to jurisdiction in Delaware courts for any actions to enforce this Agreement.

Associated Agencies Terms of Service

Application of These Terms of Use
The following terms and conditions (“Terms”) apply to services provided by MDI (MD Integrations) as an associated partner agency and are integrated into the overall Terms of Service on this website. MDI’s services include, but are not limited to:
1. information on healthcare and wellness;
2. access to technology-oriented tools for medical treatment;
3. development and gathering of healthcare records and information for healthcare provider appointments and communications;
4. administrative support in scheduling healthcare services; and
5. telecommunications support for consultations, assessments, and treatment by healthcare providers affiliated with MDI. Collectively, these are referred to as “Services.”
Note: MDI does not provide medical advice, diagnosis, or treatment recommendations. Please contact your own healthcare provider for medical concerns or emergencies.
Privacy Policy
In addition to these Terms, MDI may have a separate Privacy Policy, which governs the use of information collected through their Services. We encourage users to review MDI’s Privacy Policy to better understand how their data is managed.
Accessing Services
Services provided by MDI may be subject to additional access restrictions or requirements. Users must comply with all Terms and conditions set forth here and those directly applicable to MDI. By accessing these services, you agree to be bound by MDI’s Terms, policies, and guidelines.
Disclaimers
Services provided by MDI may involve consultation with healthcare providers through telemedicine platforms. MDI is not a healthcare provider, nor does it engage in the practice of medicine. Users are advised that these services are intended to supplement, not replace, a relationship with a primary healthcare provider.
Proprietary Rights
Content provided through services offered by MDI, including healthcare records, communication tools, and other digital assets, are protected under intellectual property laws and are owned by MDI. Users are granted a limited, non-transferable license to use these services solely for their personal, non-commercial use.
Electronic Communications
By utilizing the services of MDI, users consent to receive electronic communications from both our website and MDI. These communications may include notices, transactional information, and other details pertinent to the services.
Third-Party Links
This website may contain links to MDI’s website or third-party services they utilize. Any interaction with these third-party sites is governed by their respective Terms and Privacy Policies.
Liability and Indemnity
Users agree to indemnify and hold harmless both this website and MDI from any liability or claims arising from the use of services provided by MDI.
Arbitration and Class Action Waiver
Disputes related to services offered by MDI will be subject to arbitration and class action waivers as per MDI’s own Terms and conditions. Users are encouraged to review the arbitration clause directly within MDI’s Terms of Service.

Frequently Asked Questions

MedStirs is a leading telemedicine company with licensed medical professionals across all 50 states. We specialize in convenient online wellness treatments, including weight loss, testosterone therapy, insomnia care, sexual health solutions, and more. Our advanced blood panels provide an in-depth analysis that goes beyond standard medical blood work, delivering personalized insights to optimize your health.

MedStirs is available to everyone, regardless of gender. To use our services, you must meet the following criteria:

Be 18 years or older.
Be a resident of, or physically located in, one of the 50 states where we operate.
Have a demonstrated medical need for treatment. For certain conditions (such as hormone therapy), this may require recent lab results. If you need diagnostic lab work, we’ve got you covered.

Our Treatments
Our streamlined process is simple and accessible from your computer or mobile device. Here’s how it works:
1. Select and purchase the treatment you need.
2. Complete a quick online intake form.
3. Have a consultation with a licensed doctor.
4. Receive your medication, delivered straight to your door.
Our Advanced Blood Panels
Our advanced blood protocols begin with an at-home blood draw and a comprehensive analysis conducted by top laboratories in the United States. Based on your unique results, our expert clinicians will design a personalized Custom Supplement Protocol (CSP) tailored to meet your specific health needs and goals.

Lab testing may be required before your provider prescribes GLP-1 medication, depending on your initial consultation. If needed, the required tests include:

Comprehensive Metabolic Panel (CMP)
Hemoglobin A1c
Thyroid-Stimulating Hormone (TSH)
Lipid Panel

If lab work is necessary, we will provide a requisition form during your consultation. In some cases, these labs may need to be repeated periodically to monitor how your body is responding to the treatment.

If you are not eligible for treatment, we will promptly refund your payment to the card on file within 12-24 hours.

Yes, your information is completely safe, confidential, and secure. We do not sell or share your data with third-party companies or service providers.

You can cancel your treatment plan at any time through our website—it's that simple.

[Verify Cancellation Policy HERE]

For Advanced Blood Panels:
Please note that blood draws and laboratory testing analysis are non-refundable.